In addition to matching our loyal visiting clients with the most exceptional properties and creating memorable vacation experiences, we also offer a comprehensive range of services to help villa owners. Whether you are local or overseas, a first time or experienced landlord, have one property or a complex of villas, our experienced team will help in creating and implementing a bespoke, highly effective and sustainable strategy to maximize the potential of your property.

The Pure Experience offers a full and exhaustive range of management services which will enable you to boost your occupancy rates, improve your rental values and enjoy the best possible financial returns. We aim to give each of our clients a stress free management service through our experience, efficiency and honesty. The five key areas of our management service include;

 
 
 

Consultation

We can help you identify your target market, the most profitable rental periods and how best to equip, furnish and present your property to fully optimize the potential of your accommodation. Once this has been established we work with you to achieve the peak market value, maximize bookings and create an effective marketing strategy for your property.

Advertising

To fully showcase the best aspects of your property we can arrange professional photography, carefully curate those images to make sure the property it shown to its full potential. We combine this with a thorough, personalized written description of the property and local area, along with logo and branding concepts. This is then distributed to the most suitable marketing partners in order to get excellent, widespread exposure both locally and internationally.

Reservations

Our team will liaise with mutually approved villa rental agency and travel agent partners to negotiate enquiries and secure the best rates on your behalf. We follow up with the agreement of terms, signing of rental contracts and ensuring the payment of the holding deposit, security deposit and remaining balance payments are made promptly.

Operations

We can recruit and manage the support staff needed such as housekeeping, gardening, pool cleaning and routine maintenance etc. Smooth, efficient and cost-effect day to day running of your property will not only enhance the experience of your guests but greatly reduce your level of unnecessary involvement and stress levels!

Concierge

The concierge service is on call 24/7 and is able to provide your clients with excellent advice and recommendations in the local area, from restaurant table reservations to boat charters or helicopter transfers. Our friendly and helpful concierge service will guarantee that all guests have the most enjoyable, hassle free vacation which will greatly increase the chances of repeating clients and recommendations.

 
 
 

SEAFRONT VILLAS KILADA - We were engaged by International owners to transform their three recently constructed villas in Porto Heli in to a successful and thriving complex of luxury rentals .  The project brief was to take control of all aspects of the management process including liaising with local contractors to establish and oversee routine maintenance, bringing the properties to the market and manage all enquiries, bookings and customer service demands.  Below is an overview of services provided in the project;

 
 

  • Marketing

    Creation & hosting of bespoke website, domain, email

    Design unique branding and logo package for website, email, social media, marketing etc.

    Establish social media profile and geo-tags

    Build a successful Google Ads marketing campaign

    Design branded booking forms, invoicing and supporting documents

    Create a user manual/guest welcome information pack

    Organize, co-ordinate and dress villas for photo-shoots and drone videos

    Review and fact check third party marketing materials

    Operations

    Staff sourcing, interviewing , training and evaluation

    Establish cost effective annual maintenance routine

    Organize, review and report on routine maintenance

    Create cleaning and housekeeping routines for guests bookings

    Administration

    Organise rental agent valuation appraisals

    Conduct market research to establish rental values

    Negotiate rental agency contracts and terms

    Integrate online calendars for availability/payments

    Liaise with accountants for settlement of invoices

    Establish a digital inventory of linen, furniture & household items

    Respond to direct email and phone enquiries, negotiate offers and close bookings

    Liaise with third party agents, respond to enquiries, negotiate offers and close bookings

    On-Site Management

    Prepare villas for guest arrivals, conduct routine quality control inspections and problem solve

    Client check in, check out

    Provide dedicated 24/7 concierge services during guests bookings

    Post booking inspection to check for damages, deal with any deductions & return of deposit